Confidentiality

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CHIBS is a completely confidential befriending service except where there is a definite possibility of an individual being at risk.

Specific details of a case are not discussed with anyone outside of the organisation unless a Befriender believes that an individual requires ‘safeguarding’. In such instances, the Befriender will advise the client that they need to report their situation to the Co-ordinator but will ensure that the client is kept fully informed of any further action as necessary.